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Ray v. Group Long Term Disability Policy

January 11, 2007


The opinion of the court was delivered by: Terence P. Kemp United States Magistrate Judge



This ERISA case is before the court to resolve a discovery issue. Plaintiff Deborah K. Ray asserts that she is entitled to conduct discovery on the relationship between Defendant Hartford Life and Accident Insurance Company and Dr. Barry Turner, one of the physicians who conducted a review of her medical history and expressed the opinion that she does not qualify for disability benefits under the Hartford plan. The parties have filed competing motions to compel discovery for a protective order. For the following reasons, Ms. Ray's motion to compel will be denied, and the Hartford's motion for a protective order will be granted.


The facts relating to the discovery issue raised by the parties' motions are not substantially in dispute. Ms. Ray was initially granted disability benefits based upon her inability to perform her usual work, which was factory work. However, the policy under which she is entitled to such benefits (which was assumed by Hartford at some point after the initial grant of benefits) provided that, after two years of receiving disability benefits, a claimant such as Ms. Ray would not be entitled to continue to receive benefits unless she were also disabled from performing any other occupation for which she is qualified by virtue of her education, training, and experience.

In order to determine whether Ms. Ray should receive benefits beyond the initial two-year period, Hartford requested a review of her medical records. One of the doctors who performed that review, Dr. Turner, reported to Hartford that he did not believe Ms. Ray should continue to receive benefits because she was able to perform a sedentary occupation. Initially, he based his opinion in part upon a telephone conversation which he reportedly had with one of Ms. Ray's treating physicians, Dr. Bonasso. According to Dr. Turner, Dr. Bonasso also expressed the opinion that Ms. Ray could perform sedentary work.

Because Dr. Bonasso had previously stated in writing that Ms. Ray could not perform even sedentary work, he was contacted by Ms. Ray's counsel and asked if he had expressed a contrary view to Dr. Turner. When he denied that he had, Ms. Ray asked Hartford to reconsider its decision denying her benefits. Hartford not only refused to reconsider its decision, but it returned documents to her which were submitted in connection with that request, noting that its decision was final and the administrative record was closed. After Ms. Ray re-contacted Hartford, this time providing Hartford with a statement directly from Dr. Bonasso that he had not expressed to Dr. Turner the view that Ms. Ray could perform sedentary work, Hartford did re-open the record. It asked Dr. Turner to reconsider whether he accurately recalled his conversation with Dr. Bonasso. Dr. Turner then issued another report stating that although there may have been a miscommunication between himself and Dr. Bonasso, he remained of the view that Ms. Ray could perform sedentary work and was therefore not entitled to benefits.

The Hartford acknowledges that it is both the plan administrator and the payor of benefits and, as such, has a conflict of interest which the Court must take into account in determining whether or not its denial of benefits was in accordance with the appropriate statutory standard. However, Ms. Ray desired to conduct discovery which is designed to determine not simply whether the Hartford suffers from a conflict of interest, but whether Dr. Turner has a motivation to skew his opinion towards a denial of benefits based upon his relationship with Hartford. To that end, Ms. Ray has propounded interrogatory and document requests which would, if answered, reveal how frequently Dr. Turner has been employed by Hartford to review benefits claims and, how much money Hartford has paid to Dr. Turner over the last five years, and how often Hartford denied or terminated benefits based upon information received from Dr. Turner. It is with these facts in mind that the motions will be decided.


Both parties acknowledge that, in the typical benefits case filed under ERISA, the Court's review of the plan administrator's decision is limited to the administrative record which was before the administrator at the time the decision was made. Consequently, in such cases, discovery is ordinarily not permitted, because any additional facts learned through discovery would not have a bearing on the Court's determination of whether the administrator's decision found adequate support in the administrative record.

Both parties also acknowledge, however, that discovery has been permitted in ERISA cases if it is directed towards issues which would not alter or expand the content of the administrative record, but which would shed light on some other legal issue which is germane to the Court's decision. Thus, for example, discovery can be conducted on the issue of whether a plan administrator is biased, because such bias is relevant to the Court's determination of the appropriate standard of review and because facts relating to alleged bias do not appear as part of the administrative record.

Both parties suggest the Court turn for guidance to the decision in Bennett v. UNUM Life Ins. Co. of America, 321 F. Supp.2d 925 (E.D. Tenn. 2004). In Bennett, the court noted the general rule of discovery is not appropriate in ERISA cases as well as the exceptions provided where such discovery relates to "an alleged lack of due process or bias on the part of the administrator." Bennett, 321 F.Supp.2d at 929, citing Wilkins v. Baptist Healthcare Systems, 150 F. 3d. 609, 618-19 (6th Cir. 1998). The Bennett court rejected the notion, however, that discovery should be permitted in every case where the plan administrator has a conflict of interest, because such a rule is inconsistent with the policy favoring expeditious and inexpensive review of the denial of ERISA benefits. Rather, in order for a claimant to obtain discovery, the claimant must allege not just a general conflict of interest, but must specifically identify a particular area where a conflict of interest, bias, or denial of due process has occurred before directing discovery to that specific issue. The Bennett court further noted that "[w]here, however, an ERISA plaintiff comes forward with a reasonable basis to believe that [the plan administrator's] conflict of interest has solidified into conscious, concrete policies, procedures, and practices to promote the company's financial welfare at the expense of a full and fair evaluation of the plaintiff's claim for benefits, then the plaintiff should be allowed to conduct limited discovery to determine whether such policies, procedures and practices do actually exist and, if so, to what extent they interfered with the fair review of the plaintiff's claim for benefits." Bennett, 321 F.Supp.2d. at 932-33. The court permitted discovery in that case because the plaintiff had come forward with evidence that the plan administrator had adopted a practice of taking its current profitability into account in determining whether or not to pay benefits.

Here, citing to, inter alia the Sixth Circuit Court of Appeals' decisions in Kalish v. Liberty Mutual/Liberty Life Assur. Co., 419 F.3d. 501 (2005) and Calvert v. Firstar Fin., 409 F.3d. 286 (2005), Ms. Ray argues that the Court of Appeals has implicitly recognized that discovery may be appropriate to determine whether particular doctors retained by plan administrators have a conflict of interest might predispose them to expressing an opinion that a claimant is not entitled to benefits. In Kalish, the plaintiff attacked the credibility of the doctor retained by the plan who expressed the opinion that the plaintiff could work. The Court noted that in any case where the plan administrator is also the payor of benefits, the administrator has an incentive to choose reviewing physicians who are more likely to express opinions favorable to the administrator, but noted that it could not easily evaluate that factor with respect to the physician in question because the plaintiff did not "present any statistical evidence to suggest that, when retained by [the administrator] Dr. Conrad [the physician in question] has consistently opined that claimants are not disabled." Kalish 419 F.3d at 508. Calvert also involved a potential conflict of interest on the part of a plan administrator who was the payor of benefits, and the plaintiff also argued that administrator selected physicians to review the file who might have had an incentive to express an opinion that the claimant was not disabled. Although the Court of Appeals noted that the administrator "had a clear incentive to contract with individuals who were inclined to find in its favor," Calvert 409 F.3d. at 392, the Court did not specifically indicate that discovery on that particular point was necessarily appropriate. The Court did indicate, see Calvert, 409 F.3d at 293 n.2, that it "would have a better feel" for the weight to be given to conflict of interest if the issue had been explored through discovery, but it did not indicate the precise subjects upon which that discovery might have been initiated.

This Court agrees with the Bennett court that a blanket rule permitting discovery in all cases where the plan administrator is both the administrator and the payor would subvert the holding of Wilkins and the goal of the expeditious and inexpensive court review of benefit decisions. The same principle must necessarily operate to prevent discovery in the typical case where a plan administrator contracts with an independent physician or consultant to conduct a file review. The mere fact that a company has chosen to use an outside consultant (which is the case in many situations, and particularly where the claimant suffers from a condition which falls outside the expertise of any physicians employed by the administrator) should not open the door to broad discovery concerning the relationship between the outside consultant and the plan administrator. In such cases, the threshold showing which ...

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